# Direct debit

> Sign a SEPA direct debit mandate so the school collects class fees from your bank account, change the account or revoke it.

A direct debit mandate lets the school collect your monthly class fees from your bank account. You sign it once, on your own account, and you can revoke it at any time.

## Sign a mandate [#sign-a-mandate]

Open **Direct debit** from your account, or select **Set up direct debit** when a class with a monthly fee asks for it. The school must be taking mandates; otherwise the page says so and you pay another way.

<Steps>
  <Step title="Enter the account">
    Type the IBAN, spaces are fine, and the account holder's name as your bank has it. Only accounts in the SEPA area can be debited.
  </Step>
  <Step title="Read and accept">
    The page names the school as the creditor and shows the authorisation text. Tick the box to confirm you are the account holder or authorised to sign for it.
  </Step>
  <Step title="Sign">
    Select **Sign mandate**. The page then shows the account ending, the creditor, the mandate reference and the date you signed.
  </Step>
</Steps>

**Download the mandate (PDF)** gives you the signed form.

## Change the account [#change-the-account]

Sign a new mandate under **Change bank account**. The school collects from the account on your latest mandate.

## Revoke a mandate [#revoke-a-mandate]

Select **Revoke mandate** and confirm. The school can no longer debit the account and asks you to pay another way.

## If the school changes its creditor identifier [#if-the-school-changes-its-creditor-identifier]

A mandate names the creditor it was signed to. If the school changes that identifier, you are asked to sign again before the school can collect.

## If your bank returns a debit [#if-your-bank-returns-a-debit]

The statement shows the fee as returned with your bank's reason, and you get an email. The fee is owed again; see [Fees and the monthly statement](/docs/families/fees).