# Your account

> Time zone, email language, reminders, calendar subscription, and downloading or deleting your data.

**Account** is at the right of the student area.

- **Your time zone**: lesson times on the site and in emails use it. Pick one from the list, for example `Europe/Madrid`. It starts as your browser's time zone.
- **Email language**: the language of the emails you get.
- **Lesson reminders**: an email 24 hours and 1 hour before each lesson. Turn it off here.
- **Sign out**.

Your name and email follow your account. The site language switcher is in the footer of every page.

## A child's health and safety file [#a-childs-health-and-safety-file]

If you book for children, **Health and safety file** under each child on Account holds their allergies and intolerances, medical notes, medication and up to three emergency contacts. Saving it asks for your explicit consent to the school keeping this health information, separate from the consent you gave when adding the child. Only the school's owners and admins and the teachers of a class the child has a place in can open it, and each time they do is logged. The same staff see an Allergies marker next to the child on a group lesson's register, without any of the file's text. The school's owners and admins can correct the file, for example after a phone call with you; they cannot create one or change your consent, and the page tells you when the school last changed it. **Delete file** removes it at any time, and the school cannot bring it back. Removing the child or deleting their data deletes it too. The file is part of the child's section in your data download.

## A child's consents [#a-childs-consents]

If the school asks for permissions, such as photos or outings, **Consents** under each child on Account lists them with how many are still to answer. Each item shows its full wording; choose **I agree** or **I do not agree**, except for a required item, which can only be accepted. The school cannot give the child a class place until every required item is accepted for the school year. The school asks again at the start of every school year and whenever it changes an item's wording, and you can change an answer at any time. Your answers, with the wording you answered, are part of the child's section in your data download, and deleting the child's data deletes them.

## Who can pick up a child [#who-can-pick-up-a-child]

**Who can pick up** under each child on Account lists the adults allowed to collect them at the end of an activity: their name, their relation to the child and the last three or four characters of their ID document, which staff check at the door. Tick **Only for one day** to authorise someone for a single day; that authorisation lapses after the day. **Remove** takes someone off the list. **Add photo** attaches an optional photo of an adult (PNG, JPEG or WebP, up to 5 MB) so staff can recognise them; **Change photo** replaces it and **Remove photo** deletes it. Only the school's owners and admins and the teachers of a class the child has a place in see it. The list, and each pickup the school marked (the lesson, who collected the child or that they left alone, and the time), is part of the child's section in your data download, and removing the child or deleting their data deletes it.

## A place offered in a class [#a-place-offered-in-a-class]

You get an email when you or your child take a seat in a class, join its waitlist or are withdrawn by the school; they follow your **Lessons booked or changed** email choice. When a seat frees in a class you or your child are waiting for, you get an email and the offer shows at the top of Account under **Class places offered**. Select **Take the place** to be booked into every lesson still to come, or **Give it up** to pass it to the next on the waitlist. The place is held for 48 hours; after that it goes to the next on the waitlist on its own.

## Announcements from the school [#announcements-from-the-school]

The school can email families about closures, outings and reminders. Each announcement it sent to you is listed under **Announcements** on Account, newest first, and the family home shows the latest three. If you book for several children, you get one email per announcement, not one per child. These emails cannot be turned off. The announcements you received, with their title, message and the time they were sent, are part of your own section in your data download.

## Calendar subscription [#calendar-subscription]

**Create calendar link** gives you a private link to subscribe to from Google Calendar, Apple Calendar or Outlook, or use **Open in calendar app**. It lists your lessons on this site and your children's, each child's with their name in front. Requests appear as tentative, a moved lesson moves and a cancelled one disappears. Calendar apps refresh a subscription every few hours.

Aula shows the link once, so copy it before you leave the page. Anyone with the link can see your lessons and their join links. **Create a new link** makes the old one stop working, **Turn off** ends the subscription, and deleting your account ends it too.

If you are a teacher on the site, you cannot book lessons with yourself, so the page links to your dashboard instead.

## Download your data [#download-your-data]

**Download my data** saves a JSON file with what this site holds about you: your profile, lessons with your teacher's shared notes, recordings and transcripts, payments, credits, packages, plans, messages, lesson room chat, homework, vocabulary, reviews, the school's announcements to you and progress. Files appear as links that open while you are signed in. If you book for children, the file holds their data too, each child in their own section. Your teacher's private notes are not in it.

## Delete your account [#delete-your-account]

**Delete my account** ends your account on this site. A dialog explains what happens and asks you to type a word to confirm, DELETE in English.

- Your name and email, vocabulary, homework files, the files you sent in messages, and your lesson recordings and transcripts are removed. Your reviews are taken off the site.
- Lessons still to come are cancelled as if you cancelled them yourself, so your teacher's cancellation policy applies. Monthly plans end and package orders still waiting are withdrawn.
- Your teachers are told. They keep past lessons, payments, credits and the text of your messages for their records, shown as Former student.
- If you book for children, their data on this site is deleted the same way.
- You are signed out. Your account on other Aula sites is not affected, and signing in here again starts a new student with no history.

This cannot be undone, so download your data first if you want a copy.
