# Booking a lesson

> Pick a lesson, a length and a free time, in your own time zone.

<Steps>
  <Step title="Choose a lesson">
    On your teacher's site, open a lesson. Each shows its lengths and prices. A school site lists its teachers; you can filter them by subject, language and price per lesson and open a profile first.
  </Step>
  <Step title="Pick a length and a time">
    Choose a length, then a day and a start time. Times are shown in your time zone, written above the times, and **Change** lets you pick another. Use the arrows to move between weeks. If a week has no free time, a link jumps to the next free one.
  </Step>
  <Step title="Online or in person">
    Some lessons take place in person, and some let you choose **Online** or **In person** under **Where**. You get the address once the lesson is booked. In a group lesson that other students already booked, you join them where they chose.
  </Step>
  <Step title="Add a message">
    Optionally tell your teacher your level, your goals or what you want to practise.
  </Step>
  <Step title="Book">
    Choose **Book lesson**, or **Send request** when your teacher confirms each booking.
  </Step>
</Steps>

## Instant booking and requests [#instant-booking-and-requests]

With instant booking, the lesson is confirmed straight away. When your teacher wants to approve each lesson, you send a request. The time is held for you, and you get an email either way. If the teacher does not answer in time the request closes by itself, nothing is charged and the time is free again.

The page also states the cancellation terms and that you pay your teacher directly. See [Paying](/docs/students/paying).

## Classes [#classes]

Some schools run weekly classes over a term. **Classes** in the site's menu lists the open ones with their days and times in the school's time zone, the term, the room and how many seats are left. Looking at the page changes nothing on your account. Select **Enrol** to take a seat for yourself, or for a child after choosing them with the switch at the top. A seat books every lesson of the class still to come, and they show in My lessons. When the class is full, **Join the waitlist** puts you in line: if a seat frees, you get an email and the offer waits for you on Account. A child needs every required family consent for the school year accepted before they can enrol. When the teacher confirms each place, **Request a place** sends the school a request instead: it holds no seat and is not on the waitlist yet. Your requests wait under Account, where you can withdraw them. Once the school accepts, you get a seat, or a place on the waitlist when the class has filled, as if you had enrolled then. A full class of this kind still takes requests and says so.

If you hold credits from a package or plan for the class's lesson type and length, each lesson of the class they cover spends one, and the rest are paid to the school as usual. A class with a monthly fee uses no credits. When the school takes you off a class, the credits of its lessons still to come go back to you.

## Trial lesson [#trial-lesson]

A trial lesson is a first lesson to get to know a teacher, sometimes free or discounted. You can book one trial per teacher. After that, pick a regular lesson.

## When booking is not possible [#when-booking-is-not-possible]

- Someone took the time a moment ago: pick another time.
- The teacher is not taking new students right now. Try again later.
- You booked many lessons in a short time, cancelled ones included: up to 12 in an hour and 30 in a day for you and any children on your account. Try again later.
- A teacher cannot book a lesson on their own site.

After you book, you land on the lesson's page with the details, the join link when it is available and an **Add to your calendar** download. You also get an email with a calendar invite.