# Churn

> Seats the school lost each month, with the reasons families gave.

**Churn** is for owners and admins. It counts the class seats given up in each of the last twelve months, by the school's local calendar, and shows how many of them were a baja the family gave ahead.

Only a place that held a seat counts. A learner who left a waitlist or withdrew a request is not churn. A withdrawal is counted in the month the seat was given up. A baja given in October keeps the seat until 31 October, so it shows under November.

When families gave a reason with their baja, the most common ones are listed under the table. **Download CSV** gives the monthly table.