# Moderation and reports

> Handle reported messages, and block students who should not write to you.

Either side of a conversation can report a message from the other, or the whole conversation. Choose **Report** on a message or **Report this conversation**, pick a reason (spam or advertising, harassment or threats, inappropriate content, or something else) and add optional details of up to 1000 characters. The other person is not told.

## Reviewing reports [#reviewing-reports]

Owners and admins open **Messages**, then **Reports**. Each report shows who reported whom, when, the reason and the details, with open reports first. A report keeps a copy of the reported message and its attachment, even if the message is deleted afterwards. The rest of the conversation stays private.

Choose **Mark resolved** once you dealt with it, and **Reopen** if it comes back.

If the operator of your Aula installation configured an abuse address, a notice is also emailed for each report. Otherwise reports are only listed here.

## Blocking [#blocking]

Any teacher can **Block** a student from their conversation. A blocked student can still book, read past messages and see their lessons, but cannot send new messages. See [Messages](/docs/teacher/messages).

## Reported reviews [#reported-reviews]

Reviews have their own report button, for abuse only. See [Reviews](/docs/teacher/reviews).