Reporting and blocking
What to do when a message or a conversation is not acceptable.
Report a message or a conversation
On a message from your teacher, choose Report. To report the whole conversation, choose Report this conversation. Pick a reason, which can be spam or advertising, harassment or threats, inappropriate content or something else, and add what happened if you like. Details can be up to 1000 characters.
The people who run the site, and possibly Aula, see your report with a copy of the message, even if it is deleted later. The other person is not told. You can report a message only once.
To report a review or something else outside messages, contact the owner of the site.
Blocking
Students cannot block a teacher. If a conversation is a problem, report it. A teacher can block a student, in which case you can still book, read past messages and see your lessons, but cannot send new ones. You will see a notice that the conversation is closed.
Deleting your own messages
You can delete a message you sent. Its text and file are removed from the conversation. If a message was reported, the report keeps its copy.