Packages and monthly plans
Sell several lessons at once, or a monthly allowance, and follow the credits students hold.
Packages and monthly plans give students lessons at a better price. Each lesson becomes a credit that the student spends when they book. Aula does not take payment for them: the student pays you directly and you record it.
Packages
Packages lists what you sell. A package holds 2 to 100 lessons of one lesson type and length, for a price above zero in your site's currency. Create one from a lesson type that has a price, so add a lesson type first.
- The form shows what the same number of single lessons would cost and how much students save. If the package is not cheaper, no saving is shown on the site.
- Credits expire can be left off, or set to a number of days after payment. Unused credits lapse at the end of the last valid day in your site's time zone, and lessons must take place before then.
- Show on the site controls visibility. A hidden package can still be granted to a student.
- A package that shows Not on sale has a lesson type that is hidden or archived, or that no longer offers this length.
- Archive takes a package off the site. Credits students already bought keep working.
Orders
When a student asks for a package, you get an email and Packages shows "orders waiting for payment". Once the money arrives, mark the order paid from the student's page in Students: choose the method, add a note, and Mark paid and add credits. You can also Decline it. An order nobody answers closes after 14 days.
You can also Grant a package to a student yourself, paid now or owed. Record a refund removes the unused credits of that package; refunding the money is up to you. Adjust adds or removes single credits with a reason the student sees.
Credits
A student's credits are shown on their page and in their own Credits tab. Credits that expire soonest are spent first. A lesson paid with a credit is marked so, and cancelling within your free cancellation window gives the credit back.
Monthly plans
Under Monthly plans you offer a number of lessons each month at one price. Choose a lesson type and length, 1 to 31 lessons a month, how many unused lessons may carry over to the next month (0 for none) and a monthly price. Changes apply to new subscriptions only.
- A student asks to join from your site. You accept, and pick the start date. A month runs from that date to the same date next month.
- Mark each month paid when the money arrives. Only the current and next month can be paid. That month's lessons are added. When the month ends, unused lessons up to the plan's carry over number move to the next month and lapse at its end; the rest lapse. Nothing carries over while the plan is paused.
- Add lessons to this month: when a student needs more lessons than the plan gives, record the extra lessons they paid for once this month is paid. The amount starts at the plan's own rate per lesson and you can change it, but it must be more than zero. Extra lessons can be booked until the month ends and never carry over. Undo removes the ones not yet used, and undoing the month's payment undoes its extra lessons too.
- You can Pause, Resume or End the plan. Lessons from months already paid stay usable until each month ends.
- Weekly lessons: set a weekday and time and Aula proposes each paid month's lessons at that time. It skips time off and other lessons, and nothing is booked until you Book the proposals.
A request for a plan that nobody answers closes after 14 days.