Reviews
Decide which student reviews appear on your site, and reply to them.
A student can review you after a completed lesson, once every 90 days, and can change the review for 14 days. When you mark a student's third lesson with you as taken and they have not reviewed you yet, they get one email asking for a review. Nothing appears on your site until you publish it, and only published reviews count towards your rating.
Reviews lists every review as To review, Published, Hidden or Reported. The sidebar shows how many are waiting for you.
For each review you can:
- Publish it, or Hide it again later.
- Reply once. The reply is public, up to 2000 characters, and the student gets an email.
- Report as abusive for abuse, not for criticism you disagree with. A reported review stays hidden for good and cannot be published.
If a student edits a review, it goes back to To review before it shows again.
Published reviews appear on your site with the average rating. On a school site, each teacher's card on the home and subject pages shows that teacher's average and number of reviews. Owners and admins pick any teacher with the switcher; a member sees only their own reviews.